INTRUDER RESPONSE 24
Requires a 12 month maintenance monitoring Agreement
How your alarm works
Round the clock protection
Our advanced Intruder Response 24 security system is connected to an Alarm Receiving Centre, which monitors signals received from your alarm 24 hours a day. In the event of a break-in, or if your alarm is triggered, a keyholder and where necessary the police will be notified.*
* To reduce false alarms the police require two detectors to be triggered in sequence before they will attend. If only a single detector is triggered just a keyholder will be notified.
With the Intruder Response 24 Agreement you will receive*
- 24 hour monitoring by our Alarm Receiving Centre 365 days a year. Two service visits each year to ensure your system remains in optimum working order.
- Free parts and labour warranty** in the first year with no additional charges for call out and reset.
- 24 hour Customer Care line that can help with incidents and provide advice †
- 24 hour engineer call out should immediate assisstance for your alarm be required.
* Full terms and conditions are detailed in your Customer Agreement form.
** This does not affect your statutory rights.
†Calls may be monitored and/or recorded for quality assurance.
What happens when your alarm is triggered
- A detector is triggered A signal is sent to the Alarm Receiving Centre and the internal sounder is triggered to disorientate the intruder
- The Alarm Receiving Centre immediately telephones your home for password identification and to check everything is in order If the password ID is not given, or the telephone is unanswered the Alarm Receiving Centre contacts a keyholder and/or the police
Complete peace of mind
Giving you complete peace of mind that immediate action will be taken to secure your home.
Please remember for an Intruder Response 24 system
You are required to provide details of two keyholders who the Alarm Receiving Centre can contact if your alarm is triggered
We will be required to apply for a Unique Reference Number (URN) on your behalf from your local police, which is used to locate your property in an emergency.
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